The phrase typically refers to a persistent Windows Update driver (version 8.65.262.0) that frequently fails to install, often triggering Error 0x80070103 . This error usually occurs because the system is attempting to install a driver that is either already present or less compatible than the one currently active. 🛠️ How to Resolve the Update Error
Since the driver package dates back to 2018, you do not need it if your current audio is working. Hiding the notification removes it from your update queue permanently.
The Conexant Media driver update from July 2018 is a classic example of Windows Update offering a technically valid, but practically unnecessary, driver. If you are experiencing this loop, it does not indicate a hardware fault. By using the tools and methods outlined above, particularly the "Show or Hide Updates" troubleshooter, you can eliminate this annoyance permanently and keep your system focused on updates that actually matter.
On July 3, 2018, Conexant (now owned by Synaptics) did release a major public driver. Instead, OEMs like Dell and HP pushed minor revisions for Windows 10 (version 1803). The legitimate driver version numbers were: conexant media 7 3 2018 update extra quality
You might see the phrase "extra quality" attached to this driver on some websites. This is a user-generated tag, not part of the official driver name. In reality, the official problem is well-documented across countless online forums:
Right-click your Conexant device, select , choose Browse my computer for drivers , and point it to your extracted folder.
Uncheck if necessary, or look directly under the standard options for High Definition Audio Device (the generic Microsoft driver). Select it, click Next , and ignore the warning prompt. The phrase typically refers to a persistent Windows
Overview
| Metric | Stock Driver (7.1.45) | Conexant 7.3.2018 “Extra Quality” | |--------|------------------------|-----------------------------------| | Frequency response (20Hz–20kHz) | -0.35, +0.12 dB | -0.09, +0.04 dB | | Noise level (dB-A) | -88.7 dBA | -94.2 dBA | | Dynamic range | 88.1 dBA | 94.0 dBA | | THD + Noise (%) | 0.0085% | 0.0041% | | Stereo crosstalk (dB) | -72.0 dB | -81.3 dB | | IMD + Noise (%) | 0.015% | 0.008% |
specifically means Windows is trying to install a driver that is already installed or has a lower compatibility rating than your current one. It’s essentially a "false alarm" update. How to clear it from your update list: Conexant - MEDIA for HP Z Book G3 for Windows 11 Hiding the notification removes it from your update
In the same properties menu, navigate to the Spatial Sound tab and turn on Windows Sonic for Headphones to get a simulated surround sound experience. Conclusion
Practical guidance for users
Check the box that says and click Uninstall.
Even with the “extra quality” 2018 update, users report specific problems. Here is how to fix them.