Email the exported XML file to your official regional Hikvision Support team (e.g., support.usa@hikvision.com or support.eu@hikvision.com) or contact the authorized distributor who sold you the hardware.
When executing a factory reset on a locked security device, Hikvision employs a cryptographic challenge-response technique. Rather than relying on a master static password, the system creates a specialized (formatted as a .xml file) directly from the device's internal state.
To "generate" the key request, you must use the SADP Tool, which is the official utility for Hikvision device management.
Newer Hikvision interfaces display a dynamic QR code on the screen during a password reset attempt. You can scan this QR code using the official mobile app (registered to the device owner's account) to instantly receive a temporary verification code. 2. Guide-Code / Security Questions hikvision xml key generator
Do not restart the camera or unplug it after exporting the file, as this will change the timestamp, making the exported file useless. Phase 2: Generating the New Password XML File
Botnets that use your computer or security cameras for distributed attacks. 3. The Legacy "Serial Number / Date" Exception
To help find the right tools for your specific setup, please share: What is the exact of your Hikvision device? What firmware version is currently running on the device? Do you have the device linked to a Hik-Connect account ? Email the exported XML file to your official
Some older third-party tools can calculate a temporary password if you type in your device's exact serial number and the current system date. However, (typically versions prior to 2015). Relying on this method means your security system is drastically outdated and highly vulnerable to internet exploits. If your camera is old enough to use this method, it should be updated immediately or isolated from the internet. Summary of Best Practices Use SADP Software Recommended Official, secure, and preserves network integrity. Hik-PartnerPro App Recommended Fast, automated, manufacturer-verified method. Contacting Distributor Recommended Safest route for custom configurations and legacy support. Downloading Online Generators ❌ Dangerous High risk of malware, data theft, and network breaches.
Modern Hikvision devices do not use universal default passwords or simple date-based master codes. Instead, they rely on a secure cryptographic handshake using XML files. How the Challenge-Response Mechanism Works
To avoid the tedious process of exporting and importing XML files in the future, implement these proactive security habits: To "generate" the key request, you must use
: This usually happens if the computer and the Hikvision device are on different subnets. Ensure they are connected to the same switch and have compatible IP ranges.
Click the link in the bottom right corner of the interface.
To mitigate the risks associated with unauthorized password resets and key generators, organizations must implement a defense-in-depth strategy regarding their surveillance networks.
Because the XML file is cryptographically signed, it must be processed by authorized Hikvision systems. You have two official routes to generate your reset key:
Example — Minimal reset request (HMAC)