Select the folder corresponding to your specific version number.
Retrieving a Snagit software key depends on whether you have a perpetual license or a modern individual subscription. While perpetual licenses use a 25-character key, modern individual subscriptions are often keyless and tied directly to your email. TechSmith Support Method 1: Directly Within the Software
Click on the folder matching your Snagit version number (e.g., 2023 , 2024 ).
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If you have Snagit currently installed and activated, you can view the 25-character key directly in the application. TechSmith Support Snagit 2023 and Newer: Open Snagit Editor and go to Help > About Snagit . The software key will be listed in the pop-up window. Snagit 13 through 2022: Open Snagit Editor and go to Help > About Snagit . Click on Support Information and scroll down to find the Registration Key macOS Versions: Open Snagit and select Snagit > About Snagit from the top menu bar to view the key. TechSmith Support 2. Log In to Your TechSmith Account
What are you currently using (Windows or macOS)? Do you still have access to the original purchasing email ?
If you cannot open the software, but the software was previously installed on that machine, the key is sometimes stored in a configuration file. Select the folder corresponding to your specific version
If you have logged into manage.techsmith.com but your product isn't showing up, it's likely that the key was never saved to that specific account. In this case, manually add it: on the Keys tab, select Save another key , paste your 25-character key, and select Save key .
Major version upgrades require a new key (or maintenance plan).
The key is stored in :
Enter the email address you used at the time of purchase.
Method 3: Digging Into Windows Registry and AppData (Advanced)
If you have a Maintenance Agreement number (starting with "M"), you can contact TechSmith Support to retrieve the linked keys. TechSmith Support deactivating TechSmith Support Method 1: Directly Within the Software
Navigate to: HKEY_LOCAL_MACHINE\SOFTWARE\TechSmith\Snagit\[Version] . Look for a value named .