: Use appropriate fittings (typically 2.5mm or 4.0mm diameter) to ensure a leak-free connection

Check the box for and click Check to see the current points.

Print a nozzle check or status sheet. The error should be cleared. The printer will now function again, but the waste ink will flow into whatever pad/tank you have installed.

“A printer’s ink pads are nearing the end of their service life. Please contact Epson Support.” or simply “Service Required. Parts inside your printer are near the end of their service life.”

: Inside your printer, find the tube that carries waste ink from the purge unit to the internal pads

Every time your Epson printer runs a printhead cleaning cycle, primes its ink system, or prints borderless photos, excess ink is generated. To keep this liquid ink from leaking onto your desk, Epson places porous absorbent felt pads at the bottom of the printer framework.

Open the software and click to confirm the overflow status. Click Reset waste ink counters .

To get your printer moving again, you need to reset the internal software counter back to 0%. There are a few different tools available to accomplish this.

If you own a newer Expression, EcoTank, or WorkForce model, Epson has made maintenance easy. These printers use a modular plastic cartridge called a that houses the waste pads.

Secure the door screw. These replacement boxes come with a fresh built-in chip, meaning they will automatically reset your software counter without needing external tools. Option B: Clean or Replace the Internal Felt Pads

Some older Epson printers have a secret button sequence to reset the waste ink counter without a computer.

The printer will not work until its internal counter is set back to zero.

Many newer Epson Pro and EcoTank models house these absorbent sheets inside an easily swappable cartridge called a .

Click to verify that your printer is locked due to this specific error. Click Reset waste ink counters .

Click on Particular Adjustment Mode . Scroll through the list, highlight Waste Ink Pad Counter , and press OK .

The Adjustment Program is a professional service utility used by technicians to run diagnostics and reset counters.