Boot into the firmware update menu (usually via the or F10 menu at startup) and follow the prompts to flash the BIOS. Data Recovery and Replacement Options
Symptoms and impact
If you don't need data, you can reset the controller via an HP tool:
Background and context NVMe SSDs are PCIe-attached flash storage devices that use firmware, controller logic, and NAND flash memory. OEM-branded NVMe modules (including those sold by HP) combine third-party controllers and NAND with HP-specific firmware or system integrations. Error codes such as “-313-” are typically OEM or vendor-specific shorthand for an internal failure category rather than a standardized NVMe status code. hp nvme ssd -313- error
Your NVMe SSD is physically healthy. The issue is likely related to BIOS configurations or Windows corruption.
If you have reseated the drive and the HP diagnostics tool still throws the , the SSD controller is likely dead. Can Data Be Saved?
to a designated backup drive or cloud folder (user-defined). Boot into the firmware update menu (usually via
If your system's BIOS/UEFI firmware is outdated, it may suffer from compatibility bugs that prevent it from properly recognizing the NVMe drive controller.
Confirm the choice, then select (usually F10 ). 3. Run HP Hardware PC Diagnostics
Type select disk x (where x is the number of the NVMe drive). Error codes such as “-313-” are typically OEM
The is a critical hardware communication failure. It indicates that your system bios cannot detect or establish a stable connection with your Solid State Drive (SSD).
Turn it back on and immediately tap the repeatedly until the BIOS Setup Utility opens.
Did this error happen , or after a recent Windows update / physical drop ?
Firmly slide the drive back into the M.2 slot, replace the screw, and reassemble the casing. Step 5: Repair the Windows Boot Loader